Privacy policy
RIVAAYAT BY SIMAR (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Order history and customer support communications
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent on our website
-
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your orders, enquiries, or support requests
- Provide a personalised shopping experience
- Improve our website, products, and services
- Send marketing communications (only if you opt in)
- Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment gateways (e.g. Shopify Payments, PayPal)
- Shipping and logistics partners
- Email marketing platforms
- Analytics and website performance tools
- These service providers are required to protect your information and use it only for the intended purpose.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Analyse traffic and user behaviour
- You can choose to disable cookies through your browser settings, however this may affect your browsing experience.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.
All payments are processed through secure, encrypted third-party payment providers. We do not store your card details.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your personal data (where legally permitted)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: rivaayatjewelsbysimar@gmail.com
Business Name: RIVAAYAT BY SIMAR
Location: Sydney, NSW Australia